1. Scope
This Privacy Policy applies to trivantalabs.in, related public pages, website enquiries, pilot discussions, partner and career communications, and website analytics.
Customer-controlled Meteor environments and data processed for a customer are governed by the applicable customer agreement, data-processing terms, and customer instructions. This public website policy does not replace those terms.
2. Information we collect
- Contact and professional information you provide, such as your name, work email, company, role, and telephone number.
- The content of messages, pilot requests, partnership enquiries, job applications, and other communications you send to us.
- Technical and usage information, such as browser and device type, pages viewed, approximate location, referral source, and interaction events when analytics is enabled.
- Security and diagnostic information needed to protect, maintain, and troubleshoot the website.
3. How we use information
- Respond to enquiries and arrange product, pilot, partner, or career discussions.
- Operate, secure, diagnose, and improve our website and communications.
- Understand aggregate website usage and the effectiveness of our content.
- Prepare requested proposals and manage our business relationships.
- Meet legal obligations, enforce our terms, and protect our rights and users.
4. Why we process information
Depending on the context and applicable law, we process information with your consent, to take steps you request before entering an agreement, to perform an agreement, to comply with law, or for legitimate business purposes that do not override your rights.
5. Cookies and Google Analytics
We may use Google Analytics 4 to understand visits and interactions. Google Analytics may use first-party cookies such as _ga and _ga_<container-id> to distinguish visitors and sessions. It may process device and browser information, page activity, approximate location, and similar measurement data. We do not intentionally send names, email addresses, or other directly identifying form data to Google Analytics.
You can accept or reject optional analytics in the website banner and change your choice later through Cookie preferences in the footer. You can also delete cookies through your browser or use Google Analytics privacy controls and its browser opt-out tool. Rejecting analytics does not prevent access to the website.
7. International processing
Some providers may process information outside India or your country. Where required, we use contractual, organisational, or other lawful safeguards appropriate to the transfer.
8. Retention and security
We retain personal information only for as long as reasonably needed for the purposes described here, our business records, dispute resolution, security, and legal obligations. Retention periods vary by the type and context of the information.
We use reasonable technical and organisational safeguards. No internet service or storage system can be guaranteed completely secure.
9. Your choices and rights
Depending on applicable law, you may ask us to confirm processing, access, correct, update, erase, or provide a copy of your personal information; withdraw consent; object to or restrict certain processing; or raise a grievance. We may need to verify your identity and may retain information where law permits or requires it.
10. Children
This business website is not directed to children, and we do not knowingly collect personal information from children through it. Contact us if you believe a child has provided information to us.
11. Updates and contact
We may update this policy when our website, services, providers, or legal obligations change. The effective date above identifies the latest version.
For a privacy request or question, email hello@trivantalabs.in with the subject “Privacy Request”.